Payments in School

At Ridgeway School & Sixth Form College, we use Arbor Payments to provide a fully streamlined payment management system.

The Parent Portal and Arbor App offer a single point of access for making top-ups and checking balances, without needing to switch between different systems. The Parent Portal and Arbor App offers a single point of access for paying for lunches, trips and clubs, making top-ups and checking balances without needing to switch between different systems. 

Benefits include:

  • Saving time – No need to update, top up, and log in and out of multiple systems. Clubs, lunches, and trips care can also be viewed, booked, and paid for through the Parent Portal and Arbor App.
  • Easy reconciliation – Balances are automatically synced between systems in near real time.
  • Multiple payment options – In addition to debit/credit cards, payments can be made using Apple Pay or Google Pay.

Viewing Food Choices

Parents can view invoices for food purchased by their child(ren) in the Parent App.

  • Navigate to Main Menu → Payments → Invoices.
  • Here you will find a detailed breakdown of individual choices and costs.

Auto Top-Up

The auto top-up option is not currently available in Arbor. Guardians must manually top up balances as needed.

Arbor offers the following features regarding account balances and top-ups:

  • Manual Top-Ups: Guardians and staff can top up accounts (e.g., Meals) manually via the Parent Portal/App.
  • Account Types:
    • Meals – Top-up style accounts where money is added to a balance and deducted over time.
    • Clubs and Trips – Payments are made at the point of purchase (not top-up accounts).
  • Card Details: While auto top-up is not available, users may save card details in their browser’s password manager for faster manual payments.

For more information, please see the Arbor Guide

If you have a Direct Debit set up with ParentPay, please ensure you have now deleted this with your bank.

If you have any top tier funds sitting in your ParentPay account, please withdraw them from ParentPay by 30th November (Instructions attached).